FAQ's | The Canvey Card

How do I get a Canvey Card?

You can join The Canvey Card as a Shopper or by listing your business. All you have to do is will out a quick form on our Time to Sign Up Page and choosing one of our pricing plans to unlock saving all over the Island.
How do I list my business on The Canvey Card?

You can list your business on our Business Sign Up Page. Choose from a weekly, monthly or yearly pricing plan and register your business. Within 24 hours your business will be on the Website, with your offer and a thorough description of your business.
When I sign up how do I get my Canvey Card?

During the sign up process as a shopper you will be asked how you want to receieve you Card... Delivery or Collection. If you choose collection, your card will be ready for collection right away from Brown's Pet Range in town (Oak Road, SS8 7AX) or whenever you are in the area! Opening times at Brown's are 9-5pm Mon - Sat and 10-4pm on Sunday. If you are ordering it outside of these hours, you can pick it up the following day. If you choose delivery your Card will be hand delivered or sent through the post, the same or the next day.
Do I need to show my card to get discounts in participating businesses?

Yes, you must have your photo card on you when you use the businesses to enjoy the discounts. Each business has the right to request a card from each person expecting to get the discount. The best thing is to leave it in your bag, purse or wallet as you never know, new businesses join all the time and you may not realise.
I've lost my Canvey Card, how do I get a new one?

If you have lost your card, don't fear we can print you a new one. The missing card, if found will not be accepted by businesses because the person using the card needs to have their photo on the card.
What discounts are available to me?

We have over 150 Business offering unique offers and discounts over various sectors throughout Canvey Island, including Retail Food & Drink Trades & Services Pets Entertainment Hair & Beauty Health & Fitness To find out what businesses are taking part and the unique offer each business is offering, stay up to date on the website
Who can use my Canvey Card?

Only the person named and whose photo is on the card can use the discounts.
I need to update my payment details.

To update your payment details to keep you subscription active or to re-activate your subscription. Simply login to your account and go to my subscription page. From there you can update your payment method.
How can I give you feedback about my experiences with businesses?

We are always interested in your feedback and experiences when using The Canvey Card. The best way is to email us direct at hello@thecanveycard.com, alternatively you can find and message us on Social Media (Facebook or Instagram) alternatively use the contact form on the website.